Technical Support

POSDATA provides pre- and post sales support, including installation and training, for the solutions that we sell. Our support people are continually trained and certified by the manufacturers as assurance that you will receive the best support available.

Help Desk

POSDATA works with our partners to create a comprehensive help desk program based on your company’s requirements.

Check out the many alternatives available:

• Primary or secondary

• First or second level

• Inbound or outbound

• Phone, fax, or email

• Flexible billing options: per call, per unit, or per minute

Contact us to discuss how we can set up a help desk program to meet your needs.